Refund Policy

We provide a full refund when you request one within 14 calendar days after a payment for Kruworks. This applies to initial subscription payments, subscription renewal payments, and one-time payments. You do not need to provide a reason.

The 14-day period begins on the date the payment is completed.

Use the “View receipt” or “Manage subscription” link in your Paddle transaction email, or visit Paddle Buyer Support and select the refund option. Submit the request within the 14-day window.

You may also email [email protected] for assistance with a Kruworks refund request.

Refunds are issued for the full payment amount and returned to the original payment method. Access associated with the refunded payment may end when the refund is processed.

You may cancel a subscription at any time to stop future renewal payments. Cancellation takes effect at the end of the current billing period.

This Policy does not limit any additional refund, withdrawal, cancellation, or other rights provided by applicable law.